Emergency Plumbing across Vaughan

What counts as an emergency

• Water running from a pipe you cannot stop with a nearby valve.
• Sewage rising from a floor drain, toilet or tub.
• Water coming through a ceiling or light fixture.
• No water at all in the home.
• A smell of gas around a water heater: empty the house first; the Enbridge Gas call happens on the lawn.

A running toilet, a dripping faucet or a slow sink is annoying but not an emergency. We will say so honestly, and book it for regular hours.

What to do on the phone

Tell us what you see, where in the house, and whether you have closed the main. If you have not found the main, we will walk you to it; in most Vaughan homes it is on the wall where the water line enters the basement, close to the meter. If the main valve is stuck, the curb stop near the lot line can be shut by the City, so we will tell you how to reach them.

On arrival

We make it safe first: confirm water is off, check whether electrical is involved, and stop the source. Then the repair, whether a coupling on a split line, cabling a blocked main, or replacing a failed supply hose. Where a full repair needs parts or another day, we leave the house with water restored to as much of it as possible.

Common Vaughan emergencies by season

Winter: frozen and burst pipes, especially in exterior walls and above garages. Spring: sump pumps that fail during snowmelt and heavy rain; see sump pump repair. Summer storms: sewer backups when municipal lines surcharge, which is why backwater valves matter. Holidays: overloaded kitchen drains and toilets when the house is full.